We’ll break things down and cover the pros and cons of Squarespace vs WordPress in this review so you can decide for yourself which website builder suits your own unique needs.
To start off, both Squarespace and WordPress are both excellent website builders (see our detailed review of Squarespace here). Each one of them has its own strengths and weaknesses, and understanding them and how they will affect you is critical in your decision making process.
After all, nobody wants to spend an enormous amount of time to build a website using WordPress (for example), and end up starting all over again with Squarespace.
In this review, we’ll benchmark Squarespace vs WordPress in the following 5 categories:
- Ease of Use
- Ongoing Maintenance
- Pricing / Ongoing Commitments
We’ll also provide a mini conclusion at the end of each of these sections. Our final conclusion will be at the very bottom.
Squarespace vs WordPress – Flexibility
Simplistically, WordPress is an open source platform, meaning that their codes are open to everybody to use and customize. So any developers / programmers can use WordPress to create their own tools (such as templates / themes or plugins) to share for free, or sell to WordPress users.
Due to a broad range of tools being made available, the WordPress community has grown to more than 65 million websites since the end of 2011, and has no signs of slowing down as more people start to build websites.
Currently at the time of this review, there are 26,000 WordPress plugins which are downloaded more than 490 million times.
It’s hard to beat such a large community when every single feature you can imagine to be built into a website is available either for free or for purchase if you decide to use WordPress.
However, one of the biggest problems with allowing anyone to build plugins for WordPress is that the quality of the tools can either be great, or they can be terrible. In our observation, there are probably way more terrible plugins than great ones.
Since the WordPress community is so large, it’s practically impossible to police the quality of all the tools being created. So WordPress being an open source platform really is a double-edge sword – lots of tools, but most of them are mediocre or terrible.
(See this Blog post from WooThemes about the dangers of too many faulty plugins in WordPress. WooThemes is a leading WordPress themes developer)
Further, to get good WordPress plugins, while some are free, a lot of them are “premium” plugins meaning that you will need to purchase them (this gets factored into our pricing analysis below). There is absolutely nothing wrong with paying for great tools, as in our minds, I’d rather pay as it holds the developer accountable for creating and maintaining the product. With free tools, the developer won’t have as much incentive to improve the tools and if the tool breaks, they’re not obligated to fix them for you.
As for Squarespace, which is not an open source website builder, means that their platform is gated off so only their own in-house development team can produce tools for users. The benefit of this is that all their tools will be high quality and fully integrated into their website builder.
If you want to build a website, it’s nice to know that all the tools that you use have been thoroughly tested to ensure that it works perfectly every single time. It’s also nice to know if you run into questions or problems, the Squarespace team will be there to assist. Squarespace has made a commitment to answer all questions within 1 hour – you just don’t get that level of commitment from WordPress.
While with WordPress, you can have access to thousands of different tools and plugins to help improve your website, you should be aware that a significant number of these WordPress tools may not be built by good developers.
If you do end up using some of these poor WordPress plugins, it may potentially cause conflicts with your website resulting in poorer performance, cross-browser conflicts, or even crashing your website.
If that happens, you ask the developer of the plugin for help but keep in mind that:
- They’re not obligated to help if the plugin is free
- You won’t be able to pinpoint which specific plugin caused the conflict if you have multiple plugins installed
With Squarespace, everything is closely controlled, monitored and tested within their own environment. This will give you peace of mind that your website will be conflict-free, so you can focus on more important things instead of fixing your website. Further, their support team is there 24/7 to help you.
Squarespace vs WordPress – Ease of Use
The learning curve of WordPress is a lot steeper than Squarespace. WordPress is a very powerful platform and because you can potentially modify the codes, a skilled developer can customize a WordPress however he/she wants to. But are you a skilled developer?
With Squarespace, even though it is a bit more restrictive when it comes to customizing a website, Squarespace is built in a way that it is a lot easier for a non-tech savvy person to learn how to use it.
Squarespace is a WYSIWYG (What You See Is What You Get) website builder. Meaning that when you drag and drop pictures, text, slideshows, etc directly into the website builder, you immediately get a glimpse of how the website will look like “live” as you are building the website.
With WordPress, when you are inserting information, you can’t see what it really looks like on the page until your Preview the page or Publish it.
Further, with a drag and drop builder such as Squarespace, you can quickly and easily drag content into the website and position it however you want for each of your webpage. In other words, you can pretty much create any layout you want since you just need to drag and drop content, however you want, on to the page. You don’t need to know how to code or need any external tools to help you do this.
With WordPress, if you want to adjust the spacing of where the images sit, or add a slideshow on the top right corner of one page, and on the lower left corner of another page, this gets very tricky. You may need to modify codes to accomplish this, or spend hours looking for the right WordPress plugin to help you accomplish this task. Not to mention you won’t really know if the plugin will eventually cause issues with your website.
Squarespace makes it easy for beginners to advance level users to build websites. The fact that you can drag and drop content wherever and however you want, makes it a much user friendly way to build your website without committing weeks to learn how to use WordPress properly.
Although WordPress is a much more powerful platform, if you don’t want to dive face first into learning the technology of how to work it, or spend what can potentially be a lot of money to hire developers or designers to help you create a website, I’d suggest you give Squarespace a try.
Squarespace vs WordPress – Support
When it comes to support, WordPress has a massive community and “endless” amount of resources and tutorials to help you. However, in our experiences, it’s hard to find good and relevant help – due to information overload.
I think this is mainly due to the fact that anyone can develop tools for WordPress so the quality of the tools are not monitored and most of the time, only the original developer of the tool can help you (that’s assuming they are even willing to help).
One alternative is to hire your own contractor that’s skilled in WordPress to help you configure your website, but that can get expensive very quickly – even if you outsource to the likes of India, Eastern Europe or Asia where wages are not as high.
With Squarespace, because they have a centralized support team that’s dedicated to their own website builder, they’ve created a library of support articles, Workshop videos,live chat, 1 hour email support and a community forum to help you build your website.
Further, as mentioned, because they create and test their own tools, the chances of your website running into issues are fairly low.
You can most definitely find a lot of good help articles and tutorials about WordPress, but you will have to be patient in your search as it will take time. If you email someone for help, it may take days before you get your questions resolved (if at all).
Hiring a WordPress contractor can move this process along quickly, but it may cost you quite a bit, and you also need to consider the time you spend in interviewing and evaluating the contractor.
With Squarespace, their support team will get right back to you within 1 hour. Or, you can find a lot of relevant help in their library.
It’s really a matter of personal choice. As powerful as WordPress is, it’s definitely more difficult to find relevant and good help. But on the flip side, WordPress really allows you to build some amazing websites with the right resources.
With Squarespace, you get help right away, get your website up and running, and you can move on to doing other things.
Squarespace vs WordPress – Ongoing Maintenance
One important thing you should know is that WordPress is continuously updating its platform to fix bugs and improve security. So whenever it has updates (could be multiple times a year), you will also need to update your WordPress site.
The headache comes when you have a custom theme and also using multiple plugins. Some reputable theme and plugin developers will also update their products so to make it easy for you to update them within your website to remain compatible with the WordPress updates.
However, this is not always the case. If the theme and plugins that you use for your WordPress site are not updated by the developer, you run the risk of these tools causing conflicts, harming the performance of your website, not working properly with the updated version of WordPress, or even crashing your site.
With Squarespace, all updates are tested and pushed to your website automatically. So Squarespace takes care of all that for you, so you can focus your time on other things that may be more important for you.
While WordPress is a lot more powerful compared to Squarespace, WordPress is definitely more maintenance work to keep your website in good shape through the updates. If the WordPress plugins that you use are not constantly being updated by plugin developers, they may potentially cause conflicts to your website.
With Squarespace, they handle all the updates so you don’t have to do anything. This is especially helpful if you are a one person team without a dedicated website team to support you.
Squarespace vs WordPress – Pricing / Ongoing Commitments
How much to invest in your website is definitely a very important consideration.
Squarespace offers 3 premium packages:
1) Standard – $8 per month for an annual plan (or $10 if you are paying month-to-month)
2) Unlimited – $16 per month for an annual plan (or $20 if you are paying month-to-month)
3) Business – $24 per month for an annual plan (or $30 if you are paying month-to-month)
So the ongoing cost for Squarespace ranges from $96 per year (Standard Plan) to $288 per year (Business plan).
Note that the plans comes with a free domain name ($10 – $12 value) and 24/7 support (this could be worth a lot of money to you since it can save you hours every time you need help).
We have more details about Squarespace’s pricing plans in our full Squarespace review.
Here’s an Official Squarespace Coupon to get you started [When and if you are ready to upgrade, just click on the "Enter an offer code" link in the upgrade page, and insert the coupon code. You can find this link on the lower left side of the upgrade screen.]
With WordPress, you will need to get your own hosting which can cost about $7 per month (so $84 per year). Further, you will most likely need to purchase a theme which on average could cost about $30 – $80 per theme, depending on how dependable and reputable the theme developer is (general rule of thumb is, the more expensive the product, the more reliable it is).
If you want to add more functions to your WordPress site, you may need to add a few free or paid plugins (which could be around $15 – $50 per plugin, again depending on the reputation of the developer).
With WordPress, you will also need to purchase your own domain name, which will be around $10 – $12 per year.
So the initial investment for a WordPress website could range from $139 to $200 or higher, depending on how many paid plugins you pick up or if at all.
Depending on your WordPress needs, you may also have to hire a contract developer or designer to implement your needs – which will also cost you extra money to invest in this (ranging from hundreds to thousands of dollars).
See our video guide on how to set up a WordPress site with your own hosting.
Based on our own experiences, purchasing products for WordPress it not the primary issue at hand. What most people sometimes forget is that it’s hard to find good help with WordPress. There isn’t a live chat function or someone that you can email and get an answer within 1 hour. When we were learning how to use WordPress, it takes hours of research to just fix one issue. Imagine if you have multiple issues.
You can always hire someone to help you make customizations and troubleshoot, but that’s a hit and miss approach sometimes. We’ve hired some contractors before and there are good ones and there are nasty ones. It’s so hard to ascertain whether the WordPress contractor is good or not until you actually pay them to work for you. To us, this is the real cost of using WordPress.
On the flip side, if you’re willing to invest time and money into learning WordPress, you will, through trial and error, eventually become pretty decent at it. That’s what happened to us and now we can make minor customizations ourselves without contracting out the work.
But that’s a very personal choice. If you much prefer not to invest time in learning the technical side of website building, and rather save time and money to focus on other things, WordPress might not be the best platform for you.
With Squarespace, you get ongoing and fast help which in my mind, are worth the investment.
CONCLUSION AND RECOMMENDATION
Picking Squarespace vs WordPress is a very personal decision. As outlined above, while WordPress is a lot more powerful and flexible than Squarespace, the drawback with WordPress is that it takes time to dig through all the “clutter” to find the right ingredients / tools to build a good and function website.
Hiring a WordPress contractor is a very common practice for most non-technical WordPress gurus and the cost can add up over the years – we’ve had our fair share of contractors. The hiring process could be stressful and you really don’t know what you’re going to get until you pay them to do the work. Further, when WordPress updates its platform, you may need to hire the contractor again to ensure all the custom work is compatible.
With Squarespace, all the updating and servicing are managed by the Squarespace team so you don’t have anything to worry about. With their 24/7 support team, it really makes build your website a lot easier so you can focus on other more important things.
With Squarespace, they provide you with gorgeous and polished responsive themesso you can build beautiful websites. These themes are all tested and quality controlled by Squarespace so you just need to pick one and start building. [See our full review on Squarespace templates]
Although we may sound a bit biased towards favoring Squarespace, it is our honest opinion that if you are a one person team or don’t have the dedicated resources to help you build, maintain or troubleshoot a website, we would recommend trying Squarespace.
But if you do have a tech savvy person on your team, and you want to build a very sophisticated website that goes beyond what Squarespace has to offer, then definitely go with WordPress.
We just want you to be aware of the key issues when deciding between Squarespace and WordPress. In our minds, time and resources are the 2 key critical considerations you should weigh in your decision making process
- Squarespace = less maintenance and lower cost in the long run (Get Coupon)
- WordPress = more flexibility, but higher maintenance, higher learning curve and cost more in the long run
For us, we built this website using WordPress because it suits the purpose of our website better (writing articles and blog posts), and also we’ve already committed thousands of hours and thousands of dollars in hiring WordPress contractors and learning from them in our other projects. So for us, using WordPress is not very difficult, after paying price to learn.
For you, this might not be realistic. So choose according to your available resources.